With decades of experience helping organizations develop their Business Process Management (BPM) capabilities, Jim has codified a methodology, BPM Boots on the Ground. With top management’s support for a multi-year initiative, Jim will work with an organization’s employees and managers to build sustainable internal capability.

Jim has captured the essence of his methodology in his new book, Empower Your Workforce.

In two hours of reading, you will understand the keys to operational success. If you are a leader in your organization, you will know enough to start an initiative with confidence.

Jim is available for speaking engagements and facilitated discussions at company events, conferences, and meetings with your executive team.